INTRODUCTION
MAMPURU WASTE MANAGEMENT (MWM) cc, is a black controlled Company. In terms of the 2001 recommendations of the Black Economic Empowerment Commission, MWM is classified as a Black Empowerment Company.
MAMPURU WASTE MANAGEMENT (MWM) cc was formed to address the changing demands of the Waste Management industry.

MISSION
"We are a South African company providing medical products vital to the growth of the South African economy. Our mission is to create superior value for our shareholders, our customers and our employees.

VISION
Our vision is to be Better than the Best, which means:
• Employees are proud of their success as a team
• Customers, suppliers, and government prefer us
• Competitors respect us
• Communities welcome us
• Investors are eager to invest in us

Our approach to the business is based on
• Committed team values
• Total quality management
• Protecting People and Environment
• Delighted customers
• Long-term relationships
• Social Responsibility

PRINCIPLES:
MWM practices the following value-driven principles:

• Customer principle:
MWM focuses its activities on creating and delivering customer value. We understand our customers. We focus on ways to create value for our customers and delivering superior customer value. We build long-term relationships (direct or indirect) with our customers.

• Competitor Principle:
MWM offers customers superior value to competitive alternatives. MWM recognizes that competitive strategies have important influences on our customers. We consider not only the value our products and services offer to customers, but also whether we offer value superior to competitive products and services.

Pro-active Principle:
MWM does not just sit back and wait for changes in markets and environments and react to them. While reacting to environments is usually sound strategy, MWM is also proactive and willing to change markets and environments to improve our competitive positions. MWM has the right and responsibility to survive and succeed by changing environmental relationships.

• Cross Functional Principle:
MWM  recognizes the need for marketing personnel, to interact with other functional personnel (e.g. IT, Finance, Customers) on a continuous basis. MWM uses cross-functional teams, and committees to accomplish, planning, implementation, and control tasks.

• Continuous improvement Principle:
MWM recognizes the need to work continuously to improve our operations, processes, strategies, and products and services. MWM searches constantly for better ways to deliver value to our customers.

• Stakeholder Principle:
MWM  believes that customers as well as competitors should be treated fairly. Stakeholders also include owners, suppliers, lenders, government agencies, special interest groups, employees, local communities, and society at large

Value-Driven Services:
The Healthcare Industry is extremely competitive and customer service driven. In order to meet these demands and give their customers a competitive advantage, MWM commits itself in offering a value-driven service.

MWM  will be able to achieve this through the following mechanisms:
• Having a committed team of staff that only deals with Healthcare industry.
• Single committed Customer Service agent appointed to each client
• The communication with each customer daily

These functions would include however not be limited to the following:
• Supply of monthly reports
• Supply of proof of delivery (POD) copies
• Organize ad-hoc returns from customers
• Respond to impromptu orders

In addition to the In-house management and dedicated customer service agents in our company, MWM has a 24 hour help line to assist with any requirements that might arise after-hours, on weekends and public holidays.

Please Contact Moses Mampuru 082 579 4312

This service is essential based on the nature of your business and a necessity in ensuring all our customer•s needs are addressed 24 hours a day.

SECTORS:
• Public Hospitals
• Private Hospitals
• Public and Private Diagnostic Laboratories
• Veterinary Industry

Information Technology:
In line with our continuous improvement principle, MWM is committed to offer an added value services, the MWM will invest substantially in the appropriate IT resources, hardware and software.